FREE DELIVERY IN METROPOLITAN FRANCE AND BELGIUMSTANDARD 3-5 DAY DELIVERY FREE OF CHARGE in metropolitan France and Belgium for all orders above EUR 100 (EUR 8 for orders under EUR 100). When you confirm your basket, you can opt for delivery to a Collection Point near you, to he nearest La Poste office, to your home or to your place of work. So you can fetch your parcel when it is convenient to you within extended opening hours.If you opt for delivery to your home or office and you are not there when the delivery arrives, a delivery notice will be left in your letterbox giving the address of the Collection Point where you can fetch your parcel. You will then have 15 days to fetch your parcel from the Collection Point before it is returned to us.
OPTIONAL EXPRESS 1-2 DAY DELIVERY in metropolitan France. With this option, a charge of EUR 13.
INTERNATIONAL DELIVERYSTANDARD 3-7 DAY DELIVERY in Austria, Denmark, Finland, Germany, Ireland, Italy, Latvia, Luxembourg, the Netherlands, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
A charge of between EUR 13 and EUR 24 is made for delivery depending on the delivery country.
OPTIONAL EXPRESS 1-2 DAY DELIVERY in Austria, Belgium, Canada, Denmark, Finland, Germany, Ireland, Italy, Latvia, Luxembourg, the Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom and the United States, 2-3 DAY DELIVERY in China, United Arab Emirates, Hong-Kong, Japan, Singapore and South Korea and 3-5 DAY DELIVERY in Australia. With this option, a charge of between EUR 29 and EUR 108 (including taxes) is made for delivery depending on the amount of the order and the delivery country.
You bear any customs costs which may apply. For any express delivery order whose total amount of the order is more than EUR 750 (including taxes), we invite you to contact us by e-mail in order to obtain more information on the delivery terms and conditions.
FOLLOW YOUR ORDERWe will keep you informed by e-mail at every stage in the delivery process, from the confirmation of your order to receipt of the parcel. The tracking number of your parcel will be sent to you as soon as the carrier takes charge of it.
RETURNS & EXCHANGEGOODS RETURNED FREE OF CHARGE and prepaid in metropolitan France and Belgium for all initial orders above EUR 100. The return costs are covered for you once per order. For any other case or outside metropolitan France and Belgium, you bear the cost of returning goods.
Upon receipt of your order, you have 15 days to return article or articles which may not suit you. For the return to be accepted, the articles must be returned new and in their original packaging so that we can put them back on sale. Every returned item is checked and we reserve the right to refuse them if they are substandard (for example if the leather is marked or the sole is scratched, etc.).
Before you return your order, you must connect to your customer space (MY SPACE) and follow the procedure set out in the section HISTORY AND DETAILS OF MY ORDERS / DETAILS AND RETURN.
To make an exchange, please select ‘exchange’ as the reason for the return.In metropolitan France and Belgium, in case of an exchange of a pair of shoes, in addition to the offered return costs, the shipping costs of the new pair(s) of shoes are also offered once.