FAQ

Here you will find answers to the most frequently asked questions, which may be helpful to you. You can also write to us; we will get back to you promptly.

In Corio shoes

In Corio is a brand of high-end men and women shoes and accessories sold online.
"In Corio" means "in the leather" in Latin, because at the heart of what we do lies a passion for fine leathers and the craftsmanship that enhances them.

Having met many artisans in France, Italy, Spain, and Portugal, we chose those whose expertise enables us to offer elegant, high-quality shoes and accessories. We share with them the same desire to modernize the high-end men's footwear market.
Our leather shoes and sneakers are crafted in small-scale workshops in the Porto region, the historic heart of shoemaking. A family-run workshop in southern Italy hand-makes our leather belts, while our care products are made in France.

We use only the finest leathers. They come from renowned tanneries in France, Italy, and England for our shoes, and from Italy for our belts. Our high standards regarding the origin of our raw materials are a true guarantee of quality, as well as a commitment to social and environmental standards.

For the shoe uppers, we use full-grain calfskin (the finest part of the hide, both supple and hard-wearing). The linings are also made entirely of calfskin. The soles are made of slow-tanned leather (vegetable tanning) to improve abrasion resistance and are sourced from Italy. For our suede calfskin models, we source our leather from a prestigious tannery in England.

You can refer to our size guide available in the "ADVICE / FIND YOUR SIZE" section and on each product page.

We hope you like them as much as we do! The time has come to try them on for the first time. The following indications will help you determine if the shoes are the right size for you:

be sure to try on both shoes, as your feet are always slightly different;
it is best to try them on at the end of the day, when your feet have slightly swollen;
in terms of length, there should be a little room in front of your toes at the tip of the shoe;
in terms of width, your foot should be well supported, but this pressure must not be painful. The leather will stretch after being worn a few times, providing a more comfortable fit.

We recommend trying the shoes on a non-abrasive surface (rug, carpeted floor) to avoid marking the soles, in case you need to return them.

Placing orders on the website

We are sorry for the inconvenience and thank you in advance for your patience. To receive an email as soon as an item is back in stock, you can join our waiting list. On the product page of the model you want, simply select a size marked as out of stock; you will then be invited to join the waiting list by entering your email address.

In order to receive details of In Corio new items, offers and advice, you can subscribe to our newsletter from the homepage or from the page ‘OUR ADVICE / CONTACT US’ on the website.

Yes, in the section ADVICE / GIFT E-CARD on the website or by clicking here, you can order a gift e-card, and we will send it on your behalf to the person of your choice, on the date you have selected.

We have chosen to offer you shoes at a fair price all year round, as well as volume discounts to allow you to own a few more beautiful pairs of shoes. Nevertheless, we occasionally offer promotions on certain models which you can find in the "SHOES / LAST PAIRS" section (last sizes, shoes with very slight defects, etc.).

Multi-buy offer

When you order several In Corio items at the same time, we benefit from volume effects, specifically savings on packaging, preparation, and shipping. We believe it is only fair to pass these savings on to you.

At In Corio, we believe that men should expand their shoe collection: by having a few extra pairs, you will not only have more choices in the morning to perfectly match your style to your mood, but you will also be able to rotate your shoes more often so they stay looking their best for longer.

Every In Corio product category benefits from our multi-buy offer: shoes, belts, shoe trees, socks, and care products.

The volume discount applies within a single product category, but not across different categories. For example, the discount will apply if you buy 3 pairs of shoes or 2 belts, but not if you buy 1 pair of shoes with 1 belt and 1 shoe polish. As soon as you add several items from the same category to your basket, the discount is automatically applied. Please note that for care products, the volume discount only applies to 3 items or more (no discount for 2 care products), and for socks, the discount applies to 3 pairs or 5 pairs and more.

Next to each item, you will find the specific volume discounts available to you.

Yes, you can order different shoe sizes and benefit from volume discounts. This allows you, for example, to place orders together with friends or colleagues. Shoes ordered simultaneously will be delivered at the same time to a single delivery point (it is not possible to deliver a single order to multiple locations). You can also order different sizes of socks or shoe trees and still benefit from volume discounts.

Payment

You can pay for your order using the following methods:

Credit or debit card
(visa, mastercard CB et AmEx)
Apple Pay
Paypal
Bancontact, iDEAL, TWINT, Multibanco
Payment in 3 installments by card with Alma
Credit note issued by In Corio
Gift e-card purchased on the In Corio website

Yes. If you have your order delivered to a country outside the EU, French VAT (20%) will not be charged. It will be automatically deducted from your basket, and you will not have to pay it.

For deliveries within a European Union country, you will not have to pay any import taxes when your parcel is delivered.
If your parcel is delivered to a country outside the European Union, customs authorities may require you to pay import taxes, the amount of which varies from country to country.

However, for deliveries to the United States, Canada, the United Kingdom, and Switzerland, the prices shown include all taxes. For these countries, In Corio handles all import duties and taxes, and you will have nothing extra to pay upon delivery.

The invoice for your purchase is sent with your order confirmation email.
You can also download it from your personal account in the "ORDER HISTORY" section. However, if you have not received it or are unable to download it, you can request a copy by writing to us at bonjour@incorio.com.